Hosting Hub

by Vivan XD

This template is made for hosting owners who want to make their hosting setup look more professional and organized! ❤️

English gaming community development support

What you get

Channels

📢 INFORMATION

👋・welcomeWelcome! Start here to learn how our game and web hosting works.
📜・rulesServer rules and hosting Terms of Service. Read before using our services.
📣・announcementsOfficial news, launches, new locations and promotions.
📅・maintenanceScheduled maintenance windows and planned downtime notices.
📝・changelogPanel, plan and infrastructure updates.
❓・faqFrequently asked questions about our game and web hosting.
🔗・useful-linksClient area, control panels, status page and documentation links.
🆘・how-to-get-supportHow to reach support, response times and what to include in a ticket.

🛒 SALES & PLANS

🎮・game-hosting-plansGame server plans: specs, slots, locations and pricing.
🌐・web-hosting-plansWeb hosting plans: storage, bandwidth, domains and pricing.
💰・pricingFull price list, billing cycles and discounts.
🎁・promotionsActive coupons, sales and limited-time offers.
⭐・reviewsClients: share your experience with our hosting.
🙋・pre-sales-questionsNot a client yet? Ask anything before you buy.
💳・payment-methodsAccepted payment methods and how billing works.

📡 STATUS & INFRA

🟢・node-statusLive status of game and web hosting nodes.
🚨・incident-reportsOutages, incidents and post-mortems.
📈・uptime-alertsAutomated uptime monitor feed.
🌍・network-locationsData center locations, network info and latency tips.
🔰・ddos-protectionHow our DDoS protection works and what it covers.

💬 COMMUNITY

💬・generalGeneral chat for everyone.
🙌・introductionsSay hi and tell us what you host.
🏆・showcaseShow off your game servers and websites.
💡・suggestionsSuggest new features, plans or game support.
😄・off-topicAnything goes (within the rules).
🤖・bot-commandsUse bot commands here to keep other channels clean.
🔊 General Voice
🎧 Chill Lounge

🎮 GAME HOSTING

🎮・game-generalGeneral chat for game hosting clients.
🧱・minecraftMinecraft servers: versions, plugins, mods and performance.
🚗・fivemFiveM / GTA RP servers: resources, txAdmin and licenses.
🔫・rustRust servers: wipes, plugins and Oxide/uMod help.
🦖・ark-and-survivalARK and other survival game servers.
🎯・other-gamesAny other supported game server.
🔌・mods-pluginsMods, plugins and modpack installation help.
💻・game-panel-helpHelp with the game server control panel.
💾・backups-and-restoresBackups, restores and scheduled tasks.
🔧・server-configServer configuration, startup parameters and tuning.
🎙 Game Support Voice

🌐 WEB HOSTING

🌐・web-generalGeneral chat for web hosting clients.
🧭・panel-helpHelp with cPanel / control panel usage.
🔤・domains-and-dnsDomains, nameservers and DNS records.
🔒・ssl-certificatesSSL/TLS certificates and HTTPS issues.
📰・wordpress-helpWordPress installs, plugins and troubleshooting.
📧・email-setupEmail accounts, SPF/DKIM and deliverability.
🚚・site-migrationsMoving your site to our hosting.
⚡・performance-tipsCaching, CDN and speed optimization.
🗄・databasesMySQL/MariaDB, phpMyAdmin and backups.
🎙 Web Support Voice

🎫 SUPPORT

🎟・open-a-ticketClick the ticket panel button to open a private support ticket.
🛟・support-generalCommunity-assisted support for clients.
🐞・bug-reportsReport bugs with our panel, website or services.
🧩・feature-requestsRequest features for our hosting platform.
🎧 Live Support

🎟 TICKETS

📥・ticket-infoPoint your ticket bot at this category so tickets are created here.

💳 BILLING

📖・billing-faqBilling cycles, renewals, upgrades and downgrades.
💳・billing-helpQuestions about invoices and payments. Never share card details here.
🧾・refund-policyRefund and cancellation policy.

🤝 PARTNERS

🤝・partner-chatChat for partners and affiliates.
📊・affiliate-programAffiliate program details and payouts.
📣・partner-announcementsPartner-only news and offers.

🧪 BETA TESTING

🧪・beta-announcementsBeta program news and test windows.
🐛・beta-feedbackReport issues and share feedback on beta features.
💻・beta-nodesDiscussion of nodes and features under test.

🔒 STAFF

💬・staff-chatPrivate staff discussion.
🚩・escalationsEscalate hard tickets and incidents here.
📝・internal-notesInternal notes, procedures and macros.
🗂・ticket-transcriptsArchived ticket transcripts.
🤖・staff-commandsBot and moderation commands for staff.
🧰・sysadmin-opsInfrastructure and operations chat.
💵・billing-staffBilling team discussion.
🚨・node-alertsMonitoring and node alert feed.
🎙 Staff Voice
📞 Staff Meeting

📜 LOGS

🔨・mod-logModeration actions.
🚪・join-leave-logMember joins and leaves.
✉・message-logEdited and deleted messages.
🎫・ticket-logTicket open/close events.
🤖・bot-logGeneral bot activity.

Show all 79 channels

Roles

Member
Beta Tester
Customer
Game Hosting Client
Web Hosting Client
VIP Clientshown separately
Partnershown separately
Botsshown separately
Billing Teamshown separately
Support Agentshown separately
Sysadminshown separately
Moderatorshown separately
Adminshown separately
Ownershown separately

Notes from the creator

Written by the person who published this template, not by Xenon.

Check every channel perms.
Check every roles perms.

How to load it

01
Press “Use this template” and choose the server you already have.
02
Discord asks which server, and adds Xenon to it if it is not there yet.
03
Xenon lists every channel and role it would add or delete. Nothing changes until you confirm.

Questions

Our Discord server is the fastest way to get an answer from a human.

Join our Discord

How do I load it onto a server I already have?

Press “Use this template” and pick “On a server you already have”. Discord asks which server, then Xenon lists every channel and role it would add or delete and waits there. It works whether or not Xenon is in the server yet.

Can I start a new server from it instead?

“On a new server” hands you to Discord’s own create-a-server flow. That route needs no bot and no account here.

Can I load it with a command?

Yes, once Xenon is in the server: /template load name_or_id: zGRUFVSm8s9y. It applies what the website applies. The website is the one that shows you the changes first.

Template commands

Should I back the server up first?

Yes, on any server that already has something in it. Run /backup create before you load, because loading replaces channels and roles and the backup is the way back.

How backups work

What happens to the channels and roles already there?

The ones this template does not have are deleted, by default. The website names every one of them before you confirm; the command takes !delete-channels or !delete-roles to leave them alone.

Will I lose my members or messages?

Members stay. A template never kicks anyone, though they do lose any role it deletes. Messages live in their channel, so a channel this template does not have takes its messages with it when it goes. That is what the backup is for.

Can I change it after loading?

Yes. A template is a starting point, not a commitment. Once it is applied, rename, add and delete whatever you like in Discord.

What does a template not carry?

Structure and little else: categories, channels, roles, their order and their permission overwrites, plus a few server settings. No messages, members, emojis, stickers, automod rules, scheduled events or onboarding.

Why does Discord ask for Administrator?

A template creates and deletes roles and channels, and Discord lets a role manage only the roles below its own. Discord also adds Xenon’s role at the bottom of the list, so you may have to move it up before it can change the roles above it.

Does it cost anything?

No. Loading templates is free and always has been. Premium buys message history inside backups, more automatic backups and cross-server sync, none of which touches templates.

What Premium adds